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Tech Infinity helps companies and entrepreneurs innovate, improve quality and reduce time to market. Collaboration and cross pollination of ideas from different industry sectors generate game changing innovation for any business. We share with you the various tools, events and technologies to advance your education / knowledge in science, manufacturing and operations.
If you are a Start-up or an established business making hardware products, contact us for a free initial consult to solve a complex development problem, increase quality and productivity or get product to market quickly.

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Finding Solutions for your Problem

8/5/2017

 
Picture
You got some severe symptoms that are creating problems for your business which may be your operations or product's performance and/or production. Finding a complete solution can be a difficult, but taking it step by step the following can help get to the real root cause.

Problem Solving Process

1.    Identify the Problem
    a. Most times people are only looking at symptoms
    b. Most times there are multiple contributors to a complex problems.
    c. Is this a problem that needs a solution?

2.    Gather the Data
    a. Look at histograms, pareto charts, ect.
    b. Failure severity
    c. Failure rate
    d. Productivity

3.    Analyze the Data
    a. Zero in on the root cause ( i.e. 5 whys, Cause and effects flow etc.)
    b. Look at secondary problems
    c. Know the financials ROIs and pay back time frame

4.    Generate Solutions
    a. Get inputs from everyone (brainstorming)
    b. Make sure solutions do not create a bigger problem than original problem.

5.    Select solution
    a. Compare the trade offs.
    b. Cost and time frames
    c. Schedule impact
    d. Production impact
    e. Service impact
    f. Sales impact
    g. Performance impact

6.    Plan Implementation
    a. Short term solution
    b. Long term solution
    c. Coordinated transition
   d. What is the criteria for solving the problem (i.e. reduce failure rate, reduced cost, reduced time, meets requirements, increase sales, increase market share, feature works as intended for specific environments, etc)

7.    Implement and test
    a.  Test critical part of solution on a small yet representative part of problem situation, before implementing fully
    b. Does it meet  your pre-determined success criteria

8.    Continue Improvement
    a. Strive to meet ultimate objective
    b. Part improvements
    c. Process improvements
    d. Design improvements   

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    Grew up in Buffalo, NY where the winters were really brutal with no cell phones! I have a degree in mechanical engineering and have worked in design, research, manufacturing, product development, test, service and marketing for decades. Developed dozens of various products and advised various companies and start-ups


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